Operations & Management
Keeping your business running is both a science and an art form. It starts with people – whether it’s an outside vendor, local employee, or head of a department – everyone must be in alignment with the company’s goals. We’re continually looking at new ways to help you deliver more value to your customers today, tomorrow and 20 years from now.

Program & Project Management
When you embark on a project that’s not aligned with your goals or is missing the tools and talent to get the job done – it’s like taking a road trip without any gas in the car. Success starts with planning. Whether you’re planning technology upgrades or trying to improve performance, our PMO approach helps set your strategic direction and optimize resources and budget while improving your ability to deliver projects that bring value to your organization.
Business Continuity
Like a well-built house, an organization with a strong foundation can weather any storm. It’s our job to prepare you for whatever threat is coming. Whether it’s cybercrime, data loss, natural disaster, or even a global pandemic, we assess the risk around every area of your business, then design and implement threat prevention, recovery systems, and business processes to protect your assets and personnel in the event of a disaster.
Mergers & Acquisitions Integration Management
Is your purchase worth the price you paid or received? That is the question that many organizations can’t answer after they acquire another, merge with, or divest in a company. We start by benchmarking the metrics and performance goals you established at the beginning of your M&A journey. We also help guide the activities, align processes, streamline communications, and provide tools for a successful integration that drives the value you expect.
Portfolio & Demand Management
Are you in the dark when it comes to balancing your demands with your resources? By aligning your internal and external priorities with your business strategy – we can help prioritize your portfolios to achieve your goals and manage resources effectively. We start by assessing your current demand process against your strategic goals and ensuring demand and portfolio management process is in place to solve your business needs. Then we help determine “what-if” scenario planning, track KPIs, provide reporting and dashboard direction, and recommend best-in-class portfolio tools.
Vendor Management
Are you managing your vendor relationships or are they managing you? It’s essential to evaluate these relationships on a regular basis to ensure your vendors are a strategic partner who prove maximum value year after year. Value and quality are top of mind in our approach whether it’s at the start with vendor selection or evaluating performance and tracking metrics throughout your project to ensure high quality work that minimizes your costs.
Strategic Selection
A symphony without a conductor just makes noise – it is the conductor that instills harmony and creates a masterpiece. We start by ensuring you have comprehensive requirements and that your vendor selection is aligned with your organization’s strategic goals and objectives. We evaluate the people, processes, and tools for capabilities, cost, risk, and performance past and present. Our attention to detail provides you the direction on your critically important selection of the right strategic partners.
Meet The Expert

Mark Tater
Mark has been a respected industry leader for more than 25 years and is passionate about helping his clients succeed. His experience building successful business technology strategies, organizational and enterprise program management organizations, operating models, and technology systems help clients accelerate growth and become leaders in the market.
Program & Project Management
When you embark on a project that’s not aligned with your goals or is missing the tools and talent to get the job done – it’s like taking a road trip without any gas in the car. Success starts with planning. Whether you’re planning technology upgrades or trying to improve performance, our PMO approach helps set your strategic direction and optimize resources and budget while improving your ability to deliver projects that bring value to your organization.
Portfolio & Demand Management
Are you in the dark when it comes to balancing your demands with your resources? By aligning your internal and external priorities with your business strategy – we can help prioritize your portfolios to achieve your goals and manage resources effectively. We start by assessing your current demand process against your strategic goals and ensuring demand and portfolio management process is in place to solve your business needs. Then we help determine “what-if” scenario planning, track KPIs, provide reporting and dashboard direction, and recommend best-in-class portfolio tools.
Business Continuity
Like a well-built house, an organization with a strong foundation can weather any storm. It’s our job to prepare you for whatever threat is coming. Whether it’s cybercrime, data loss, natural disaster, or even a global pandemic, we assess the risk around every area of your business, then design and implement threat prevention, recovery systems, and business processes to protect your assets and personnel in the event of a disaster.
Vendor Management
Are you managing your vendor relationships or are they managing you? It’s essential to evaluate these relationships on a regular basis to ensure your vendors are a strategic partner who prove maximum value year after year. Value and quality are top of mind in our approach whether it’s at the start with vendor selection or evaluating performance and tracking metrics throughout your project to ensure high quality work that minimizes your costs.
Mergers & Acquisitions Integration Management
Is your purchase worth the price you paid or received? That is the question that many organizations can’t answer after they acquire another, merge with, or divest in a company. We start by benchmarking the metrics and performance goals you established at the beginning of your M&A journey. We also help guide the activities, align processes, streamline communications, and provide tools for a successful integration that drives the value you expect.
Strategic Selection
A symphony without a conductor just makes noise – it is the conductor that instills harmony and creates a masterpiece. We start by ensuring you have comprehensive requirements and that your vendor selection is aligned with your organization’s strategic goals and objectives. We evaluate the people, processes, and tools for capabilities, cost, risk, and performance past and present. Our attention to detail provides you the direction on your critically important selection of the right strategic partners.
Meet The Expert

Mark Tater
Mark has been a respected industry leader for more than 25 years and is passionate about helping his clients succeed. His experience building successful business technology strategies, organizational and enterprise program management organizations, operating models, and technology systems help clients accelerate growth and become leaders in the market.
Operations & Management Insights
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